Frequently Asked Questions
Everything you need to know about Reuzel grooming products.
How can I track my Reuzel order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery status.
What is your return policy for hair products?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on products that have been opened or used.
Does Reuzel test its products on animals?
No, Reuzel is a cruelty-free brand. We do not conduct animal testing on any of our pomades, shampoos, or grooming formulas.
Which Reuzel pomade is right for my hair type?
Our water-based pomades (Blue/Red) are ideal for easy washout, while our oil-based pomades (Pink/Green) offer heavy hold and moisture. Check our 'Pomade Guide' on the product page for more details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.